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Contact Us
Request for Service
The City of Kelowna is committed to providing quality customer service to our community. Use our online service request form or locate the contact information necessary to communicate your service requests, compliments or concerns to the appropriate City Department.
Request a service
Online Services
Our online applications provide secure online payments, registration and career opportunities.
Bidding Opportunities
BizPal - permits & licence requirements
Business Licence Renewals
Career Opportunities
Inspection Requests
Pay By Phone Parking
Planning & Development eServices
Property Tax eServices
Property Tax Certificates
Property Tax Estimator
Property Tax and Assessment Query
Rec-Connect
Service Requests
Ticket Payments
Phone Directory
Current phone and email list to key department and services. Please Note: All telephone numbers are British Columbia area code 250.
City Hall 8 a.m. to 4 p.m.
General Inquiries
After Hours |
Tel: 250 469-8500
ask@kelowna.ca
250 469-8801 |
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Advisory Planning Commission |
Tel: 250 469-8626 |
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Arenas, Rental & Information
Kelowna Memorial, 1424 Ellis Street
Rutland Arena, 645 Dodd Road |
Tel: 250 469-8504 |
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Art Gallery, 1315 Water Street |
Tel: 250 762-2226 |
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Building Inspections
24 Hour Inspection Line |
Tel: 250 469-8960
Tel: 250 469-8977 |
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Business Licenses
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Tel: 250 469-8960
Fax: 250 862-3314 |
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Bylaw Services |
Tel: 250 469-8686 |
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Cemetery, Kelowna Memorial Park
1991 Bernard Ave |
Tel: 250 862-5518 |
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City Manager's Office |
Tel: 250 469-8500
Fax: 250 862-3399 |
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Civic Operations |
Tel: 250 469-8600 |
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Community & Media Relations |
Tel: 250 469-8663 |
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Community Sustainablity
Environmental & Land Use
Urban Land Use |
Tel: 250 469-8626
Tel: 250 469-8626
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Community Theatre
Event Listings |
Tel: 250 469-8506
Tel: 250 469-8940 |
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Corporate Services |
Tel: 250 469-8862 |
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Design & Construction Services |
Tel: 250 469-8559 |
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Development Services |
Tel: 250 469-8960
Fax: 250 862-3314 |
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Electrical Services
See Utility Services |
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Financial Services
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Tel: 250 469-8542
Fax: 250 862-3316 |
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Fire Department, 2255 Enterprise Way
Emergency Calls only |
Tel: 250 469-8801
911 |
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Garbage Collection |
see Waste |
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Graffiti Hotline
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Tel: 250 469-8600
Option 7 |
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Human Resources |
Tel: 250 469-8528 |
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Infrastructure Planning |
Tel: 250 469-8614 |
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Landfill, Glenmore
Ogogrow (Compost sales) |
Tel: 250 469-8880
Tel: 250 469-8868 |
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Land Use Management |
Tel: 250 469-8626 |
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Libraries
Kelowna Branch, 1380 Ellis St.
Mission Branch, 4105 Gordon Dr.
Rutland Branch, 150 W. Highway 33 |
Tel: 250 762-2800
Tel: 250 764-2254
Tel: 250 765-8165
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Mayor & Councillors |
Tel: 250 469-8980
Fax: 250 862-3399 |
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Museums
Heritage Museum, 470 Queensway Ave.
Orchard Industry Museum, 1304 Ellis St.
Military Museum, 1424 Ellis St.
Wine Museum & VQA Wine Shop, 1304 Ellis St. |
Tel: 250 763-2417
Tel: 250 763-0433
Tel: 250 763-9292
Tel: 250 868-0441
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Park Services
Info-Line
Parks office, 1359 KLO Rd |
Tel: 250 71-PARKS
Tel: 250 469-8503
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Permits |
Tel: 250 469-8960 |
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Police, Emergency
RCMP, 350 Doyle |
911
Tel: 250 762-3300 |
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Policy & Planning |
Tel: 250 469-8773 |
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Real Estate & Building Services |
Tel: 250 469-8610 |
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Recreation & Cultural Services
Email: sportandrecreation@kelowna.ca
Community & Neighbourhood Programs
Cultural Services
Sport & Facility Programs
Parkinson Recreation Centre, 1800 Parkinson
Way
Sport Kelowna, 645 Dodd Road |
Tel: 250 469-8800
Tel: 250 469-8800
Tel: 250 469-8937
Tel: 250 469-8800
Tel: 250 469-8800
Tel: 250 469-8504 |
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Recycling
See Waste Management |
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Regional Services |
Tel: 250 469-8448 |
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Roads Repair
Customer Service Action Line |
Tel: 250 469-8600
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Senior Centres
Okanagan Mission, 4398 Hobson Road
Rutland, 765 Dodd Road
Water Street, 1360 Water Street |
Tel: 250 764-7642
Tel: 250 765-3723
Tel: 250 762-4108
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Strategic Initiatives |
Tel: 250 469-8699 |
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Swimming Pools
Family Y, 375 Hartman Road
Parkinson Recreation Centre, 1800 Parkinson
Way |
Tel: 250 491-YMCA
(9622)
Tel: 250 469-8800
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Theatres
Kelowna Community Theatre, 1375 Water St.
kelowna.ca/theatre
Event Listings
Rotary Centre for the Arts |
Tel: 250 469-8506
Tel: 250 469-8940
Tel: 250 717-5304
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Transit |
Tel: 250 860-8121 |
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Transportation Services |
Tel: 250 469-8600 |
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Utility Services
Billing Inquiries:
Trouble Calls - Electrical
- Water/Sewer |
Tel: 250 979-4928
1-866-436-7847
Tel: 250 469-8600
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Waste Reduction Office
Garbage/Recycling/Yard Waste
Email: recycle@cord.bc.ca |
Tel: 250 469-6250
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Water Services
Drainage/Water/Sewer
Account Inquiries
Trouble Calls - Water Sewer |
Tel: 250 469-8600
Tel: 250 979-4928
Tel: 250 469-8600
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