City Services
Just over one third (37.6%) rated their level of satisfaction with City services as very good or excellent. One half (48.4%) rated their level of satisfaction as three out of five.
The most important City services were:
- Firefighting services
- Policing services
- Road sanding, snow and ice removal
Critical strengths identified were:
- Firefighting Services
- Kelowna International Airport
- Parks maintenance
Critical weaknesses identified were:
- Road maintenance (summer and winter)
- Policing services
- Respondents were non-committal regarding values they associated with the City.
Importance of City Services
Satisfaction of City Services
How the City conducts business
